Last Updated: October 4, 2026
Welcome to Continental Coffee Supply. These Terms & Conditions govern your use of continentalcoffeesupply.com and any purchase, inquiry, quotation, or other transaction made through or in connection with our website.
By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. About Continental Coffee Supply
Continental Coffee Supply supplies coffee products to customers and businesses worldwide.
Our website provides information about our coffee products, specifications, availability, pricing, ordering options, and related services.
Product availability, pricing, specifications, packaging, shipping arrangements, and other details may change without notice.
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with the operation or security of the website.
- Submit false, misleading, or fraudulent information.
- Copy or reproduce website content without permission.
- Use automated systems to interfere with the website.
- Use the website in a way that could damage our business, website, or other users.
We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms & Conditions have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, photographs, availability information, and other information published on our website are accurate and up to date.
However, product information may occasionally contain errors, omissions, or differences caused by:
- Supplier changes.
- Production variations.
- Packaging changes.
- Product availability.
- Updates to specifications.
- Photography or display differences.
We reserve the right to correct errors and update product information at any time.
Product images are provided for illustration and identification purposes. Actual packaging, appearance, labeling, or presentation may vary depending on the product and supply batch.
4. Product Availability
Products displayed on our website are subject to availability.
A product appearing on the website does not necessarily guarantee that the product is immediately available for shipment.
Availability may depend on:
- Current inventory.
- Supplier availability.
- Order quantity.
- Packaging requirements.
- Destination.
- Shipping arrangements.
- Production or harvest schedules.
If a requested product is unavailable, we may contact you with available alternatives or updated availability information.
5. Pricing and Quotations
Prices displayed on the website may change without prior notice.
A quotation provided by Continental Coffee Supply may include conditions relating to:
- Product quantity.
- Product specifications.
- Packaging.
- Shipping terms.
- Destination.
- Payment method.
- Validity period.
- Taxes, duties, or other charges.
Unless otherwise stated in writing, quotations are subject to confirmation and availability.
A quotation does not constitute a binding sales contract until the order has been accepted by Continental Coffee Supply and any required payment or contractual conditions have been satisfied.
6. Orders
Customers may submit inquiries or purchase requests through the website or through other communication channels provided by Continental Coffee Supply.
When submitting an order or inquiry, you agree to provide accurate information, including where applicable:
- Full name.
- Company name.
- Email address.
- Telephone number.
- Delivery address.
- Product requirements.
- Quantity.
- Packaging requirements.
- Other information reasonably required to process the transaction.
We may contact you to confirm order details before accepting an order.
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including because of availability, pricing errors, suspected fraud, inability to verify information, or logistical restrictions.
7. Minimum Order Quantities
Certain coffee products may be available only in specified minimum quantities.
Minimum order quantities may vary depending on:
- Product.
- Grade.
- Packaging.
- Destination.
- Contract terms.
- Shipping method.
- Customer requirements.
The applicable minimum quantity will be communicated during the quotation or ordering process where relevant.
8. Payment
Payment terms depend on the product, order size, customer, destination, and agreed commercial terms.
Accepted payment methods and payment instructions will be provided during the ordering process or quotation.
Customers are responsible for providing accurate payment information and completing payment according to the agreed terms.
An order may not be processed or released for shipment until the required payment or payment confirmation has been received.
Do not send payment to any account or payment method that has not been confirmed through an official Continental Coffee Supply communication channel.
9. Shipping and Delivery
We may arrange or coordinate delivery of coffee products through shipping, logistics, freight, or other transportation providers.
Delivery times are estimates unless a specific delivery commitment has been agreed in writing.
Delivery schedules may be affected by:
- Customs clearance.
- Port congestion.
- Weather.
- Transportation delays.
- Carrier schedules.
- Government requirements.
- Import restrictions.
- Documentation requirements.
- Events beyond our reasonable control.
Continental Coffee Supply is not responsible for delays caused by circumstances outside our reasonable control.
Shipping terms, responsibilities, and costs will depend on the terms agreed for the specific transaction.
10. Import Duties, Taxes and Customs
Customers are responsible for complying with applicable import laws and regulations in their destination country unless otherwise agreed in writing.
Depending on the transaction, the customer may be responsible for:
- Import duties.
- Customs charges.
- Taxes.
- Inspection fees.
- Port charges.
- Storage charges.
- Clearance fees.
- Other destination-related costs.
Customers should confirm applicable import requirements with their local customs authority or qualified customs professional before placing an order.
11. International Sales
Continental Coffee Supply may sell and ship products internationally.
International transactions may be subject to laws, regulations, customs requirements, sanctions, export controls, import restrictions, and other requirements applicable to the countries involved.
We reserve the right to decline or cancel a transaction where completing the transaction would violate applicable laws or regulations.
12. Product Quality
We take reasonable steps to ensure that products supplied by Continental Coffee Supply meet the specifications agreed with the customer.
Where applicable, product specifications may include information such as:
- Coffee origin.
- Coffee type.
- Grade.
- Screen size.
- Moisture.
- Defect tolerance.
- Processing method.
- Packaging.
- Quantity.
- Other agreed specifications.
The exact specifications applicable to an order will be those confirmed in the applicable quotation, purchase agreement, product specification sheet, or other written commercial documentation.
13. Inspection and Claims
Customers should inspect products and packaging as soon as reasonably possible after delivery.
If you believe that products received are damaged, defective, incorrect, or materially different from the agreed specifications, contact Continental Coffee Supply promptly.
Claims should include sufficient information for us to investigate, which may include:
- Order or invoice number.
- Product name.
- Quantity affected.
- Description of the issue.
- Photographs or other evidence.
- Shipping or delivery documentation where relevant.
Claims may be subject to specific deadlines and procedures agreed in the applicable sales contract.
14. Returns and Refunds
Returns and refunds are subject to the terms applicable to the specific product and transaction.
Because coffee products are food products and may be subject to storage, handling, customs, and regulatory requirements, not all products may be eligible for return.
Do not return products without first receiving written authorization from Continental Coffee Supply.
Where a refund is approved, the method and timing of the refund may depend on the original payment method and the circumstances of the transaction.
15. Customer Responsibilities
Customers are responsible for:
- Providing accurate order information.
- Providing accurate delivery information.
- Ensuring that the destination can legally receive the ordered products.
- Meeting applicable import and customs requirements.
- Paying agreed charges on time.
- Properly storing products after delivery.
- Following applicable product handling requirements.
Continental Coffee Supply is not responsible for problems caused by inaccurate information supplied by the customer.
16. Website Content and Intellectual Property
All content appearing on continentalcoffeesupply.com, including where applicable:
- Text.
- Product descriptions.
- Photographs.
- Graphics.
- Logos.
- Website design.
- Page layouts.
- Product information.
- Branding.
- Original materials.
is owned by or licensed to Continental Coffee Supply unless otherwise stated.
You may view and use the website for legitimate personal or business purposes related to our products and services.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.
17. Third-Party Links
Our website may contain links to third-party websites or services.
These links may be provided for convenience or additional information.
Continental Coffee Supply does not control third-party websites and is not responsible for their:
- Content.
- Accuracy.
- Availability.
- Security.
- Privacy practices.
- Terms and conditions.
Your use of third-party websites is subject to their own terms and policies.
18. Website Availability
We aim to keep our website available and operating properly, but we do not guarantee that the website will always be:
- Available.
- Error-free.
- Uninterrupted.
- Free from technical problems.
- Free from viruses or other harmful components.
We may temporarily suspend or modify the website for maintenance, security, updates, or other operational reasons.
19. Disclaimer
To the extent permitted by applicable law, information provided on our website is provided for general informational purposes.
We make reasonable efforts to maintain accurate information but do not guarantee that every piece of website content will always be complete, current, or error-free.
Product-specific terms, specifications, prices, and commercial conditions should be confirmed with Continental Coffee Supply before completing a transaction.
20. Limitation of Liability
To the maximum extent permitted by applicable law, Continental Coffee Supply will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from:
- Use or inability to use the website.
- Delays in delivery.
- Transportation interruptions.
- Customs delays.
- Events outside our reasonable control.
- Third-party services.
- Incorrect information supplied by a customer.
- Unauthorized use of customer information resulting from circumstances outside our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
21. Force Majeure
Continental Coffee Supply will not be responsible for failure or delay in performing its obligations where the failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include:
- Natural disasters.
- Severe weather.
- War.
- Civil unrest.
- Government action.
- Strikes.
- Port closures.
- Transportation disruptions.
- Epidemics or pandemics.
- Supply shortages.
- Fire.
- Power outages.
- Cybersecurity incidents.
- Changes in laws or regulations.
- Other events beyond our reasonable control.
Where reasonably possible, we will communicate significant delays or disruptions to affected customers.
22. Privacy
Your use of our website is also subject to our Privacy Policy.
The Privacy Policy explains how we collect, use, store, and protect personal information.
23. Changes to These Terms
We may update these Terms & Conditions from time to time.
Changes may be made to reflect:
- Changes to our business.
- Changes to our services.
- Changes to website functionality.
- Changes to applicable laws.
- Changes to our commercial practices.
The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted means that you acknowledge the updated Terms & Conditions to the extent permitted by applicable law.
24. Governing Law
These Terms & Conditions will be governed by the laws applicable to the relevant transaction and the parties, subject to any mandatory legal rights or requirements that cannot lawfully be excluded.
Where a written sales agreement, purchase contract, or other commercial agreement has been entered into with a customer, the dispute-resolution and governing-law provisions of that agreement will apply to the extent they conflict with these website terms.
25. Severability
If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
26. Entire Agreement
These Terms & Conditions, together with any applicable quotation, purchase agreement, invoice, product specification, Privacy Policy, or other written commercial terms, constitute the applicable agreement governing your use of our website and any transaction, to the extent applicable.
Specific written terms agreed for an individual transaction will take precedence over general website terms where there is a conflict.
27. Contact Us
If you have questions about these Terms & Conditions, our products, orders, or services, please contact:
Continental Coffee Supply
Website: continentalcoffeesupply.com
Email: Contact us through the contact information provided on our website.
By using continentalcoffeesupply.com or purchasing products from Continental Coffee Supply, you acknowledge that you have read and understood these Terms & Conditions.